Job Qualifications

  • High School Diploma or equivalent
  • Experience of 1-2 years in related field


  • Excellent verbal and written communication
  • Service orientation
  • Clerical such as Word, Excel, basic math, logic and reasoning ability or problem-solving capability

General Accountability

  • Pleasant appearance and demeanor as this is frequently the first team member to meet the people we serve, our patients and family members
  • Personable or ability to get along with others
  • Maintain a neat and tidy work place
  • Perform general office duties required to keep a business going which includes cleaning duties
  • Follow rules set forth in handbook by owners of VPT
  • Cooperates with biller for VPT owners (Debbie Kubesch) over and above what is needed
  • Enters patient information promptly and correctly into their records which includes self checking of performance
  • Check patients in and out which includes scheduling
  • Answers phone with a non-stressed, cheerful demeanor as well as front window
  • Thoroughly checks benefits and eligibility on each and every VPT patient and informs owners promptly if a mistake occurs
  • Takes messages for owners and co-workers appropriately (initial, date, time)
  • Posts copays, payments and deductibles on each and every patient at time of service and communicates with owners, biller and accounting clerk
  • Schedule new patients promptly and attains call back information and email information with utmost kindness and professionalism
  • Scans documents and faxes documents for business and owners
  • Keep daily spreadsheet of collections and authorizations
  • Audits electronic charts for consistency
  • Close out patient charts properly once discharged and in a timely fashion
  • Prepare and check charts for next business day prior to departing for the day
  • Coordinates meeting for staff and makes monthly calendar and schedules PTO for employees in system
  • Performs and administrative duties requested by owners
  • Ensures confidentiality of patients and staff
  • Participates in business development and marketing for VPT
  • Performs preauthorizations completely and timely for new and current patients

Please Note: The company (owners) reserve the right to add or change duties at any time.

Please submit employment application, resume and cover letter to