Receptionist

Receptionist

Job Qualifications

• High School Diploma or equivalent
• Experience of 1-2 years in related field

Skills

• Excellent verbal and written communication
• Service orientation
• Clerical such as Word, Excel, basic math, logic and reasoning ability or problem-solving capability

General Accountability

• Pleasant appearance and demeanor as this is frequently the first team member to meet the people we serve, our patients and family members
• Personable or ability to get along with others
• Maintain a neat and tidy work place
• Perform general office duties required to keep a business going which includes cleaning duties
• Follow rules set forth in handbook by owners of VPT
• Cooperates with biller for VPT owners (Debbie Kubesch) over and above what is needed
• Enters patient information promptly and correctly into their records which includes self checking of performance
• Check patients in and out which includes scheduling
• Answers phone with a non-stressed, cheerful demeanor as well as front window
• Thoroughly checks benefits and eligibility on each and every VPT patient and informs owners promptly if a mistake occurs
• Takes messages for owners and co-workers appropriately (initial, date, time)
• Posts copays, payments and deductibles on each and every patient at time of service and communicates with owners, biller and accounting clerk
• Schedule new patients promptly and attains call back information and email information with utmost kindness and professionalism
• Scans documents and faxes documents for business and owners
• Keep daily spreadsheet of collections and authorizations
• Audits electronic charts for consistency
• Close out patient charts properly once discharged and in a timely fashion
• Prepare and check charts for next business day prior to departing for the day
• Coordinates meeting for staff and makes monthly calendar and schedules PTO for employees in system
• Performs and administrative duties requested by owners
• Ensures confidentiality of patients and staff
• Participates in business development and marketing for VPT
• Performs preauthorizations completely and timely for new and current patients

Please Note: The company (owners) reserve the right to add or change duties at any time.

Please submit employment application, resume and cover letter to info@victoriapt.com.